Terms of service

Terms and Conditions

Last Updated: 10/03/2026

Welcome to Prakoon Enterprises. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.

1. General

By using this website, you confirm that:

You are legally capable of entering into binding contracts.
The information provided by you during purchase is accurate and complete.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

2. Products

Prakoon sells artificial jewellery and fashion accessories through this website.

Product images are for illustration purposes only.
Slight variations in color, size, or design may occur due to lighting or screen display differences.
All products are subject to availability.

3. Pricing

All prices listed on the website are in Indian Rupees (INR).
Prices may change without prior notice.
Applicable GST and shipping charges may be added at checkout.

4. Order Acceptance

Once an order is placed:

You will receive an order confirmation email/message.
This does not guarantee acceptance of the order.
We reserve the right to cancel orders due to:
- Incorrect pricing
- Product unavailability
- Suspected fraudulent transactions

5. Payment

We accept payments through secure payment gateways such as:

Credit Cards
Debit Cards
UPI
Net Banking
Wallets

All transactions are processed through secure third-party payment providers.

6. Shipping and Delivery

Orders are processed within 1–3 business days.
Delivery time may vary depending on the location.
Shipping delays may occur due to unforeseen circumstances such as courier delays or natural events.

We are not responsible for delays caused by shipping partners.

7. Returns and Exchanges

Due to the nature of artificial jewellery:

Products can be returned only if:
- The product is damaged
- The wrong item was delivered

Conditions for return:

Request must be raised within 48 hours of delivery
Product must be unused and in original packaging

Refunds (if applicable) will be processed within 5–7 working days after approval.

8. Cancellation Policy

Orders can be cancelled only before shipment.

Once the order is shipped, cancellation requests will not be accepted.

9. Intellectual Property

All content on this website including:

Logos
Images
Product designs
Text
Graphics

are the intellectual property of Prakoon and cannot be used without permission.

10. Limitation of Liability

Prakoon shall not be liable for:

Any indirect or consequential damages
Loss arising from misuse of products
Allergic reactions caused by artificial jewellery materials

Customers are advised to check product materials before use.

11. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts in SAS Nagar, Mohali.